Withdrawal from the contract
We carefully select all products and service we provide. Occasionally, you may have to return something to us for a number of reasons. If you are unsatisfied with your product(s), return it to us within 14 days and we will promptly refund your money or exchange it for something else. Ordered a shoe and it doesn't fit? We will exchange for the proper size.
Please ship all returns and exchanges to the address below:
Griz Group Sp. z o.o.
ul. Żabia 9/5
Did we send you the wrong item? Wrong color, or size? No worries. We will promptly ship out the correct item at no cost to you. We will also arrange for the incorrect item to be picked up, so you don't have to worry about anything.
Ordered the wrong item? If you ordered the wrong size, color or simply aren't comfortable with your item, we will gladly accept returns or exchanges. Simply ship your item(s) back to us and we will take care of the rest. Please be aware that we cannot reimburse the price for the return shipping to us. It is the customer's responsibility to pay for shipping the item(s) back to us, unless we made an error.